Product Returns

You may return most new, unopened products within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If it is not our error, customer will need to pay for the return shipping cost. NO REFUNDS ON OPENED PRODUCTS, NO EXCEPTIONS. 

NO EXCHANGES. 

If your order is missing an item you must contact us within 72 hours of receipt of your package. Customers waiting beyond this time frame will not qualify for reimbursement or exchange. 

Educational / Downloaded Products

All Bon Beaute educational products *(i.e mapping video, mapping handbook, templates etc) purchases are FINAL. In the event that an artist is struggling with the integration of educational information, we ask they reach out to us directly for more support

For return authorization if you meet the above criteria, please email us at hello@bonbeautetucson.com